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Meet Konstantin Topić, A Remote Billing Team Lead From Serbia

Konstantin Topić is a Billing Team Lead who works remotely from Serbia. Throughout his career, he has been part of customer support and success teams. He has mostly worked in SaaS and startup companies, either as a freelancer or a full-time remote employee.

He has been a Native Teams user for a while now, so we decided to ask him a few questions. Read the full interview below.

Hi Konstantin, thanks for taking the time for an interview with Native Teams, we’re glad to have a chance to talk with you! First, can you please let us know a bit more about yourself?

Happy to be here, Barbara! I finished Grammar School of Sremski Karlovci, graduating with a degree in Classical Languages and Literature. Now, because that’s not something you can make a career out of, I started freelancing in early 2019. At that time, I was managing my own WordPress blog creating some income through the ads, but then I’ve shifted my focus toward support jobs. I’ve worked mostly in loss prevention and customer retention as well as in customer success roles.

How did your career progress so far?

Well, I can’t say that I haven’t made much progress. I was promoted twice during my 2 years at ASF and I’ve had amazing mentors. 

You’re currently working remotely as a Billing Team Lead for Art Storefronts. Because your company does not have an entity in Serbia, you needed to find a way to sort out your employment. How did you find out about Native Teams, and what convinced you to join our platform?

Yes, that’s true. I’ve found NT through an Instagram ad and to be honest I was a bit sceptical at first. It all seemed a bit too good to be true! But after speaking with Igor, I’ve realized that NT is a perfect opportunity to get the employed status, pension, health insurance and taxes sorted out. 

In your opinion, what Native Teams features are the most useful?

Definitely the employment resolution. It resolves so many issues surrounding the freelancing world in Serbia at the moment. Personally, I’ve been banging my head against a wall trying to come up with a way to buy my own apartment, and NT came as a deus ex machina at the perfect moment! 

You also worked as a freelancer before. In your opinion, what are the pros and cons of freelancing?

Well I mean I definitely wouldn’t trade working from home for anything. I’m all about the freedom to just get up and move one day, without worrying about my job. That kind of freedom is what I think everyone should have today.

What would you recommend to anyone who wants to start working remotely?

Getting a remote job without experience is tough, and I remember how many times I got declined when I started out. My no. 1 advice would be to not give up. It can be a devastating reading through all those decline emails, but the right opportunity will always show up! 

Thanks so much for your time, Konstantin!

What Is Native Teams?

Native Teams is a platform that was designed to help freelancers and remote workers get the most out of their careers. Within Native Teams, you can manage your payments, send invoices to your local or international clients, sign up for an Employer of Record service to become properly employed in your country, and much more.

Curious to learn more? Contact us directly.

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